™
™AI beside you,never instead of you
The AI that gives you time back
Duetto™ is the artificial-intelligence division of SmartHR Consulting. Diagnostic and roadmap, training, business assistants deployed and maintained, recurring tasks taken on, governance and compliance, tool optimisation: one point of contact, a written deliverable at every stage, and your growth and independence as the objectives.
For businesses of one to fifty employees with no IT department: trades, retailers, professional practices, small companies — and rural municipalities.
Six ways to give you time back
Nobody buys “some AI”. You buy a diagnostic, a training course, a task taken off your hands, or an AI assistant that actually fits. Each of our services carries a name that states its role in our range.
Diagnostic and roadmap
Find out where AI earns you time, where it does not, and in what order to proceed. A written, costed deliverable that you keep.
Prélude · Partition
Training
Three levels, three audiences: deciding as a director, bringing the team along, practising at the workstation. No line of code, only real cases.
Ouverture · Accord · Ensemble
Tasks taken on
A recurring task costs you hours: we produce it for you, then hand it back when you are ready to take it on yourself.
Intermezzo
Business assistants
An assistant deployed, configured and maintained, carrying your voice and your rules: reception, quotes, follow-ups, internal questions, citizen requests.
Voix
Governance and compliance
Policy and procedures ready to adapt: GDPR, the European AI Act, ISO/IEC 42001, data security, internal roles and controls.
Diapason
Optimisation and support
The right tool for the right task at the right cost: then a rhythm held over time, with an outsourced AI project manager if you want one.
Mesure · Tempo
Two ways in, with immediate results
We do not turn up with a specification document. You come through a task that weighs on you, or through ninety minutes spent looking at where AI would actually earn you something.
We do it for you, then we hand it back
A recurring, time-consuming, low-value task. We build the production chain, we deliver a first cycle you judge on its merits, then the result arrives finished, at the agreed rhythm. No tool to learn, no minimum term, and the method is passed on to you the day you want to take it back.
Find out where AI earns you time — and where it is useless
Ninety minutes, remote or on site. We map your tasks, we score your maturity on five axes, and we leave you with three costed opportunities, what you should not automate, and your AI policy on a single page.
The two ways in talk to each other: a Prélude surfaces tasks worth taking over, an Intermezzo calls for training and a little organisation. Start with the one that speaks to you — we handle the rest.
We do not sell a subscription. We sell a way out.
We do not sell technology. We take one task that costs you hours every month, we produce it with AI, and we hand you a finished result — then we hand the task back when you are ready to take it on yourself.
Design
We understand the need, we build the production chain, we debug it, and we deliver the first cycle. You judge on the result.
Production
We produce, you receive. The result arrives finished, at the agreed rhythm. There is no tool for you to learn.
Handover
We pass on the method, we train your team, you take the wheel. The subscription ends there.
Examples of tasks we take on
- Sector regulatory watch and summary report
- Customer newsletter
- Drafting offers, quotations and tender responses
- Document management and updates
- Minutes, summaries, recurring reporting
- Press review, competitive watch, tender watch
Make the need visible, then costed
Short assignments with a written deliverable. You keep the document, and it stays useful even if you stop there.
Ninety minutes, remote or on site
A map of your tasks, a maturity score on five axes, three prioritised and costed opportunities, what should not be automated, and your AI policy on one page.
The Prélude fee is deducted from any assignment started within sixty days.
Twelve months of trajectory
Two to three days. Process mapping, three to five quick-return opportunities, an assessment of market tools against your actual use, and a prioritised roadmap.
The written score everyone follows — you, your team, and us.
The right tool for the right task
A matrix of task by tool by cost, arbitration rules, and monitoring of both delivered quality and actual spend.
The right measure: neither too much nor too little.
What puts you in order
Policy and procedures ready to adapt: GDPR, the European AI Act, ISO/IEC 42001, data security, internal roles and controls.
The reference everything else tunes to.
Decide, bring people along, practise
Three levels, three audiences. No line of code, only real cases drawn from your own business.
AI strategy
Six modules, half a day. What AI delivers and what it does not, the risks of badly calibrated AI, deployment options, governance, and how to measure the gain. A course about deciding, not about using.
It opens the programme and sets the theme.
Change management
Two modules. Understanding and preparing for resistance, then deploying and embedding new habits. The direct companion to the directors’ course — this is where most projects are won or lost.
Tuning up before playing together.
Practice at the workstation
Skills built on real cases. Trades, micro-businesses, small companies, professional practices, municipal staff. Your teams leave with habits they have practised, not with notes.
Playing together.
When the AI has to stay in place
A Duetto™ assistant is deployed, configured and maintained by us — but it carries your voice, your rules and your words, never ours.
Reception, quotes, follow-ups
Answering routine questions day and night, preparing quotations, following up those who never replied. The phone rings less for nothing.
HR and document assistant
The questions your team asks three times a week, the documents nobody ever finds, the procedures nobody rereads. One place to ask.
Citizen assistant
Civil registry, planning, school catering, waste, tourism and heritage: the requests that fill a town-hall office, handled on the front line, hosted in the European Union.
The Duetto™ range
Every offer carries a word from the musical vocabulary describing its role in our range — never its technology. You do not buy “an audit” then “a support package”: you start with a Prélude and continue in Tempo.
| Name | Offer | Why this word |
|---|---|---|
| Prélude | Express diagnostic, entry audit | What opens, before the work itself |
| Intermezzo | Taking over a recurring task | The interlude we play in your place, for a passage |
| Partition | Audit and twelve-month roadmap | The written score everyone follows |
| Ouverture | Directors’ training — AI strategy | It opens the programme and sets the theme |
| Accord | Change management | Tuning up before playing together |
| Ensemble | Team training | Playing together |
| Diapason | AI governance — policy, GDPR, AI Act | The reference everything tunes to |
| Tempo | Ongoing support | The rhythm held over time |
| Mesure | Tool cost and quality optimisation | The right measure, neither too much nor too little |
| Voix | Deployed assistants — businesses, town halls | Every assistant is one more voice |
| Refrain | Memory and legacy — private individuals | What comes back, and what stays with you |
Not everything is magic and we will tell you so
Over 40 % of agentic AI projects will be abandoned by the end of 2027 — most often for lack of support, not for lack of technology. What makes the difference: a partner who tells you the truth, picks the tool that is genuinely useful, and stays beside you for as long as it takes.
Source: Gartner, June 2025.
What we do not do
In this market, the list of refusals tells you more than the list of services.
Four commitments, no compromise
Confidentiality
The information you entrust to us is handled confidentially: restricted access, hosting within the European Union, and no reference published without your consent. Local architecture is possible: your data can stay on your premises.
Zero jargon
Everything is prepared and installed for you, explained plainly. We sell a result, not a technology.
A human at the end of the line
Support is included, and it is one of the two of us. You are never left alone with the tool.
Transfer of skills
We pass on our methods with two objectives only: your growth and your independence.
Sources: Federal Reserve Bank of St. Louis, 2024 · Harvard Business School & BCG, 2023.
Not sure where to start?
Describe in three lines the task that costs you the most time. The first conversation is free, and commits you to nothing.
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